National Occupation Code (NOC): 4212

Social and community service workers administer and implement a variety of social assistance programs and community services, and assist clients to deal with personal and social problems. They are employed by social service and government agencies, mental health agencies, group homes, shelters, substance abuse centres, school boards, correctional facilities and other establishments.

Job Duties for Social and community service workers

• Review client background information, interview clients to obtain case history and prepare intake reports
• Assess clients' relevant skill strengths and needs
• Assist clients to sort out options and develop plans of action while providing necessary support and assistance
• Assess and investigate eligibility for social benefits
• Refer clients to other social services or assist clients in locating and utilizing community resources including legal, medical and financial assistance, housing, employment, transportation, day care and other services
• Counsel clients living in group homes and halfway houses, supervise their activities and assist in pre-release and release planning
• Participate in the selection and admission of clients to appropriate programs
• Implement life skills workshops, substance abuse treatment programs, behaviour management programs, youth services programs and other community and social service programs under the supervision of social services or health care professionals
• Meet with clients to assess their progress, give support and discuss any difficulties or problems
• Assist in evaluating the effectiveness of treatment programs by tracking clients' behavioural changes and responses to interventions
• Advise and aid recipients of social assistance and pensions
• Provide crisis intervention and emergency shelter services
• Implement and organize the delivery of specific services within the community
• Maintain contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress
• Co-ordinate the volunteer activities of human service agencies, health care facilities and arts and sports organizations
• May maintain program statistics for purposes of evaluation and research
• May supervise social service support workers and volunteers.

Working Conditions for Social and community service workers

Work is performed in a wide variety of settings, from residential or group homes to community facilities. They may visit clients, take clients on trips, or attend meetings with service providers. Owing to the sensitive nature of some client's personal situations, work may be rewarding but stressful.

Alternate Job Titles

• Aboriginal Centre Co-ordinator
• Aboriginal Outreach Officer - Social Services
• Aboriginal Outreach Worker
• Addictions Worker
• Addictions Worker - Compulsive Gambling
• Case Aide - Social Services
• Certified Return-to-work Co-ordinator - Disability Management
• Certified Return-to-work Facilitator - Disability Management
• Child And Youth Worker
• Child Life Specialist
• Child Welfare Worker
• Child-care Worker (except Day Care)
• Community And Social Services Worker
• Community Centre Co-ordinator
• Community Centre Worker
• Community Counsellor - Social Services
• Community Development Worker
• Community Liaison Worker
• Community Mental Health Worker
• Community Organization Worker
• Community Rehabilitation Worker
• Community Service Worker
• Community Services Officer - Social Services
• Community Worker
• Crisis Intervention Worker
• Detention Home Worker
• Development Service Worker
• Developmental Service Worker
• Disability Management Worker
• Drop-in Centre Worker
• Drug Addiction Worker
• Eligibility Co-ordinator - Social Assistance
• Eligibility Co-ordinator - Welfare
• Exceptional-child-care Worker (except Day Care)
• Family Service Worker
• Financial Assistance Officer - Social Assistance
• Financial Assistance Worker - Social Services
• Group Home Operator
• Group Home Worker
• Halfway House Supervisor
• Halfway House Worker
• Help Centre Supervisor - Social Services
• Hostel Co-ordinator
• Hostel Outreach Worker
• Income Maintenance Officer - Social Services
• Independent Living Instructor
• Intellectual Disabilities Worker
• Itinerant Support Service Worker
• Life Skills Coach
• Life Skills Instructor
• Meals-on-wheels Worker
• Mental Health Proctor
• Mental Health Support Worker
• Mental Health Worker
• Native Centre Co-ordinator
• Native Community Worker
• Native Outreach Officer - Social Services
• Native Outreach Worker
• Neighbourhood Worker - Social Services
• Peer Support Worker
• Personal Skills Development Instructor - Social Services
• Psychological Assistant
• Registered Social Service Worker
• Rehabilitation Officer - Social Services
• Rehabilitation Service Worker
• Rehabilitation Worker - Social Services
• Residence Co-ordinator - Group Home
• Residential Counsellor - Group Home
• Return-to-work Co-ordinator - Disability Management
• Return-to-work Facilitator - Disability Management
• Settlement Worker - Community Services
• Shelter Supervisor - Social Services
• Shelter Workshop Supervisor
• Social Aid Officer
• Social Animator
• Social Assistance Officer
• Social Rehabilitation Officer
• Social Rehabilitation Technician
• Social Rehabilitation Worker
• Social Services Assistant
• Social Services Volunteer Co-ordinator
• Social Services Worker
• Social Welfare Officer
• Special Education Technician - Social And Community Services
• Street Outreach Worker
• Streetworker - Social Services
• Substance Abuse Worker
• Supervised Access Worker
• Transition Home Worker - Social Services
• Transition House Worker - Social Services
• Veteran Services Officer
• Veterans' Affairs Field Officer
• Welfare And Compensation Officer
• Welfare Organization Supervisor
• Welfare Worker
• Women's Centre Co-ordinator - Social Services
• Women's Centre Program Supervisor - Social Services
• Women's Centre Supervisor - Social Services
• Women's Shelter Supervisor
• Women's Shelter Supervisor - Social Services
• Youth Development Co-ordinator
• Youth Hostel Co-ordinator
• Youth Services Worker
• Youth Worker
• Youth Worker - Social Services
• Direct Support Worker
• Direct Support Professional
• Newcomer Settlement Advisor
• Outreach Worker
• Support Service Attendant
• Social Service/Addiction Worker
• DSW
• Youth Counselor
• Addictions Coordinator
• Intervenor Support Worker
• Community Support Worker
• Service Support Worker
• Life Skills Worker, Safe Beds
• Professional Support Worker
• Addictions Support Worker
• Virtual Support Worker
• Developmental Services Worker
• Christian Child And Youth Workers
• Part Time Intervenor To Support People Who Have Deafblindnes...
• Child And Youth Care Worker
• Emergency Shelter Housing Worker
• Community Health Worker
• Residential Case Worker
• Social And Community Service Workers
• Direct Support Provider
• Settlement Worker
• Settlement Services Worker
• Social Service Worker
• Volunteer Coordinator
• Christian Group Home Child And Youth Workers Needed
• Casual Mental Health Services Coverage Worker
• Summer Eats Program Assistant
• Respite Worker
• Gutsy Walk Event Day Volunteer - Sw Ontario
• Part Time Community Support Person
• Case Coordinator
• Computers For Youth Facilitator
• Community Support Person
• DSW/Support Worker
• Shelter Housing Worker
• Group Home Supervisor
• Overnight Awake- Temporary Full Time (until December 2022)
• Full-time Complex Care Professional
• Residential Supervisor
• Full-time Complex Care Professional - Night Awake
• Primary Direct Support, Contract Full-time, Aldaview Services
• Program Facilitator Assistant - Canada Summer Jobs
• Day Coordinator (dsw)
• Specialist Intervenor For Deafblind Community Contract
• Residential Program Supervisor (part Time)
• Residential Program Relief Staff
• Relief Worker, Capp
• Behavioural Developmental Worker
• Housing Support Coordinator
• Housing Officer, Public Housing
• Contract Night Awake Support
• Autism Assistant
• Social Planning Associate - Temporary Full Time
• Community Resource Worker
• Program Assistant
• Individualized Community Participation Facilitator
• Mental Health Trainers (peer Support)
• Crisis Response Coordinator, Impact
• Permanent Part Time Direct Support Workers
• Day Coordinators- Group Home Living
• Families In Transition Counsellor
• Community Pantry Assistant- Emergency Food Hampers
• Ft Contract - Program Assistant - Immigrant Services - Kw
• Full-time Overnight Awake- (permanent)
• Part-time Overnight Awake- (permanent)
• Language Acquisition Support Worker - 22pssp23
• Central Intake Worker
• Transitional Support Professional - Permanent Full-time
• Overnight Shelter Worker
• Pt Contract (17hrs/week) Specialty Group Facilitator
• Pt Contract Immigrant Services Specialty Group Facilitator
• Pt Contract (37.5hr/week) Specialty Group Facilitator
• Community Outreach Support Counsellor
• Youth Services Assistant
• Relief Life Skills Worker
• Casual Life Skills Worker
• Community Facilitator - Full Time 1:1 Position
• Seasonal Communications Assistant
• Covid Isolation Shelter Worker (overnight)
• Support Staff - Acute Intervention Program
• Youth Counsellor - Full Time And Part Time Weekend
• Education And Prevention Coordinator (Elora, Ontario)
• Pt Contract - Settlement Worker - Ukrainian & Russian
• Emergency Shelter Worker, Afternoons
• Life Skills Worker, Overnight - Housing Support Services
• Night Assistant Counsellor (elora)
• Block Line Road Supportive Housing Worker
• Support Staff
• Respite Care Worker
• Overnight Guest Attendant
• Overnight Awake- Full Time And Part Time Permanent
• Frontline Shelter Worker
• Primary Direct Support, Temporary Full-time, Aldaview Services
• Autism Consultant
• Behaviour Technician
• Full-time Night Awake Support
• Life Skills Worker - Group Home
• Emergency Shelter Worker, Full-time, Overnight Premium
• Supportive Housing Worker (overnight Premium, Sun To Thurs, 40 Hrs Per Wk)
• Part Time Community Nutrition Worker
• Youth Mental Health & Systems Navigation, Child And Youth Program
• Housing Advisor
• Mobile Food Market Coordinator
• Shelter Supervisor
• Program Coordinator (permanent Full Time )
• Shelter Outreach Coordinator
• Life Skills Worker – Cambridge/colborne
• Part-time Life Skills Worker Overnights - Group Home
• Homelessness Prevention And Diversion Worker Weekends
• Client Services Support
• Meals On Wheels Assistant
• Autism Support Associate-cupe P/d
• Shelter Counsellor - Contract To March 31, 2023
• Relief Services Coordinator
• Shelter Co-lead
• Community Connector
• Complex Care Professional (full-time)
• One To One Worker
• Addiction Treatment Worker (relief)
• Overnight Sleep - Cupe P/d
• Autism Support Assistant-cupe P/d
• Specialty Group Facilitator
• Service Navigator-housing Services
• Full Time Contract Shelter Supervisor
• Night Awake Support
• Complex Care Professional
• Autism Support Assistant
• Overflow Shelter Worker
• Term CYW - 35 Hrs/wk
• Advisor, Housing Services
• Emergency Shelter Worker, Full-time, Afternoons
• Migration And Resettlement Program Associate
• Mental Health And Addictions Support Counsellor
• Community Connector- Community Support Connections
• Peer Recovery Coach
• Overnight Awake - Non Union
• Overnight Sleep – #2235 – Grand Valley
• Overnight Awake - Cupe P/d
• Overnight Awake- #2220 – Belwood/fergus
• Part Time Intervenor To Support People Who Are Deafblind
• Program Support Staff
• Residential Support Staff - Full Time Overnights
• Group Facilitator (residential Addiction Treatment Program)
• Ece, Oct Or Cyw For Before And After School
• Telephone Support Coach
• Relief Overnight Attendant
• Overnight Attendant
• Overnight Awake - Full-time Permanent
• Life Skill Worker - Speedvale (group Home)
• Peer Worker
• Overnight Worker
• Newcomer Engagement Coordinator
• Supervisor, Residential And Community Programs
• Program Supervisor, Respite
• Program Support Staff - Part Time
• Autism Support Associate
• Tenant & Community Relations Specialist (housing)
• Contract Awake Night Support
• Residential Support Staff - Weekends (relief Staff)
• Dsw
• Transitional Support Professionals
• Family Worker, Capp
• Harm Reduction Worker
• Intervenor
• Relief Support Worker
• CYW
• Case Manager
• Caseworker
• Developmental Support Worker
• Residential Counsellor
• Housing Support Worker
• Shelter Worker
• Overnight Awake Support Worker
• Justice Service Worker
• Justice Services Worker
• Housing Worker
• Shelter Assistant
• Full Time Overnight Awake Worker
• Harm Reduction Peer Workers
• Contract Family & Child Worker (pt)
• Child And Youth Specialist
• Child Protection Worker - Generic
• Community Support Workers/seniors Services
• Program Administrator For Community Participation Supports
• Family Homelessness Worker
• Child Wellbeing Advocate
• Shelter Support - Community Integration Workers
• Peer Specialist - Community Outreach And Support Team
• Crisis Response Network Coordinator
• Recreation Worker (bi-weekly Weekends)
• Circles Of Support And Accountability (cosa) Coordinator
• Branch 133 Legion Village Inc
• Child & Youth Service Worker
• Alternative Care Worker (ft)
• Health Outreach Counsellor (x2)
• Supportive Care Counsellor
• Intake Coordinator
• Intervention Coordinator
• Supportive Care Counsellor (ft)
• Outcome Support Facilitator – (part-time)
• Child And Youth Service Worker
• Mental Health Lead - Temporary
• Client Services Worker
• Child And Youth Service Worker (ft)
• First Nations/metis/inuit Candidates - Tenant Support Supervisor (1-year Contract)
• Residential Site Supervisor